Author: Max Banner

Avoidable rework now accounts for around 11% of total UK construction project costs. That figure should stop every commercial director in their tracks. Yet behind it sits a problem the industry still treats as routine: critical project decisions get made over WhatsApp phone chats, are buried in personal inboxes or written into a notebook that never makes it onto the project record. Rob Norton, UK Director at PlanRadar, writes the following article…