Robin Tuffley, Closomat Marketing Manager, has been talking about how improving bathroom facilities can opening a business’ doors to a £420million spend.
That figure comes from a new report into disability by the Papworth Trust, claiming what disabled people spend per week.
The report also outlines the top 10 barriers to access outside the home, including the layout, location and size of bathroom facilities.
Mr Tuffley questions whether a fifth of the population, the percentage that are registered disabled, can be excluded.
“Regulations, particularly with regard to accessible toilet provision, were not developed and written by people with limitations,” he said.
“In reality, the majority need more space, for the wheelchair, and/or a carer, additional equipment, such as a hoist or changing bench, particularly as mobility is now perhaps the biggest challenge facing disabled people.
“Venues that have delivered bigger and better facilities report an increase in custom, and thus spend, to the extent of families and groups specifically visiting because there are appropriate toilets.”
